FAQ #1: Are you accepting new patients?
Yes, I love working with new clients. You may be in any state (or country, for that matter) in which I am legally permitted to practice. Because I work exclusively online, clients do not need to travel to participate in therapy intensives. Your permanent residence does not necessarily determine eligibility. I provide telehealth intensives to clients who are physically located in states where I am licensed or authorized to practice at the time of the session. Because these authorizations change frequently, you may find the most recent list at Can We Work Together via Telehealth?.
FAQ #2: Do you accept my insurance?
There are many variables that determine insurance plan coverage. In order to determine if we are able to accept your insurance plan, a copy of your insurance card, front and back, is required. Please contact us for an insurance determination. We accept several insurance plans and offer private pay and courtesy filing of out-of-network claims through Mentaya. You can learn more about this service by viewing our Paying for Therapy page.
FAQ #3: What is the free consultation?
The free consultation is a brief, no cost, no obligation opportunity for us to meet, discuss our expectations, and decide if we’re a good fit for working together. This is your chance to ask all those non-therapy, administrative questions about appointments, costs, time involved, etc. It also gives you a chance to test the connection and get a feel for what virtual therapy is like. A consultation usually lasts 20-30 minutes and takes place on the same secure platform used for therapy sessions.
FAQ #4: How do I schedule my first appointment?
Once you’ve met your therapist and agreed to work together, you will receive three emails.
- Invitation to join our Client Portal
- Invitation to complete Intake forms
- Request for a copy of your insurance card, front & back
Once you have access to the Client Portal, you may view your therapist’s available appointment times and choose on that works best for you. Your therapist will receive a message that you have requested an appointment and will either confirm the time (most common) or contact you with alternate times.
Once confirmed, you will receive an email or text confirmation and also email, phone, or text reminders before the appointment. The method and frequency of reminders is based on the preferences you choose in the Client Portal.
A mobile app for iOS and Android is available for your convenience, too. Just click on the image below that corresponds to your mobile device to get the app.
Are you accepting new clients?
Yes, I love working with new clients. You may be in any state (or country, for that matter) in which I am legally permitted to practice. Because I work exclusively online, clients do not need to travel to participate in therapy intensives. Your permanent residence does not necessarily determine eligibility. I provide telehealth intensives to clients who are physically located in states where I am licensed or authorized to practice at the time of the session. Because these authorizations change frequently, you may find the most recent list at Can We Work Together via Telehealth?.
Do you accept my insurance?
There are many variables that determine insurance plan coverage. In order to determine if we are able to accept your insurance plan, a copy of your insurance card, front and back, is required. Please contact us for an insurance determination. We accept several insurance plans and offer private pay and courtesy filing of out-of-network claims through Mentaya. You can learn more about this service by viewing our Paying for Therapy page.
What is the “free consultation?”
The free consultation is a brief, no cost, no obligation opportunity for us to meet, discuss our expectations, and decide if we’re a good fit for working together. This is your chance to ask all those non-therapy, administrative questions about appointments, costs, time involved, etc. It also gives you a chance to test the connection and get a feel for what virtual therapy is like. A consultation usually lasts 20-30 minutes and takes place on the same secure platform used for therapy sessions.
How do I schedule my first appointment?
Once you’ve met your therapist and agreed to work together, you will receive three emails.
- Invitation to join our Client Portal
- Invitation to complete Intake forms
- Request for a copy of your insurance card, front & back
Once you have access to the Client Portal, you may view your therapist’s available appointment times and choose on that works best for you. Your therapist will receive a message that you have requested an appointment and will either confirm the time (most common) or contact you with alternate times.
Once confirmed, you will receive an email or text confirmation and also email, phone, or text reminders before the appointment. The method and frequency of reminders is based on the preferences you choose in the Client Portal.
A mobile app for iOS and Android is available for your convenience, too. Just click on the image below that corresponds to your mobile device to get the app.